We passionately believe delivering customer delight is the key difference between good and great businesses. It is the key ingredient for retaining long-term relationships with your customers and attracting new clients. We look forward to meeting businesses within the region who can demonstrate experience of consistently exceeding customer expectations in order to deliver world class customer service and delight, which is why we are judging this category. The winner will have the desire to go that extra mile in order to encourage advocacy and loyalty for the brand/service. Great customer service leads to repeat business and positively impacting the bottom line.
Find out more about the Gatwick Diamond Business Awards here.