Flexible & Focused

Outsourced IT

Flexible & Focused Outsourced IT

IT is a time critical component of your business and your time is valuable.

Our flexible, integrated end-to-end IT support and management offers total peace of mind. We get to know you and your business, to deliver a personalised range of professional IT support services, from one off fixes, additional in house expertise to a fully outsourced package.

With access to a dedicated team of strategic IT consultants, project managers, certified engineers and a tiered helpdesk who are focused fully on your IT, we proactively ensure it's running predictably, optimally and securely. Every day.

With Extech:

  • You are increasing efficiency and maintaining a stable and reliable network environment
  • You can rest assured that experts are managing your IT efficiently, cost-effectively, 24x7x365
  • You have more time to focus on what you do best

Expect more. Expect Extech.

Our Core Services

Our flexible, integrated end-to-end IT management offers total peace of mind, so you can focus on running your business.

Helpdesk Services

Helpdesk Services

Our fully automated service solution desk delivers first, second and third line support with incident tracking and knowledge management facilities.

Out of Hours Support

Out of Hours Support

24×7 remote support service is available to clients who require extended hour coverage.

Server & Desktop Support Maintenance

Server & Desktop Support Maintenance

We maintain and monitor a full support function for every server and PC in our care to guarantee business continuity.

Major Incident Management

Major Incident Management

We resolve major incidents swiftly, minimising business interruptions to get you up and running again - fast.

Supplier Management

Supplier Management

We can work with your third party suppliers to maximise the value of those interactions and get you more from your investments.

Capacity Monitoring & Altering

Capacity Monitoring & Altering

With our 24/7 proactive monitoring, you can implement user defined system monitoring with instant notification of problems or changes such as low disk space and memory issues.

License Management & Renewals

License Management & Renewals

We can perform fast, accurate and timely audits and inventories of computers, servers and mobile devices and keep your license renewals up-to-date, so you don’t have to.

Infrastructure Monitoring

Infrastructure Monitoring

We offer robust network infrastructure monitoring, management and reporting to deliver deep visibility across your entire infrastructure to ensure high level availability to support business growth.

Backup Monitoring & Disaster Recovery

Backup Monitoring & Disaster Recovery

From real time automated backup, to full system restore capabilities and imaging technology, we can give your business full peace of mind in the event of any type of disaster, ensuring your business will be able to function with little or no disruption.

Telecoms

Telecoms

Our tailored solutions enable businesses to get more from their communication systems. We can help lower ongoing costs and provide better customer service whilst improving operational flexibility and communication within your workforce.